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Administration and dosage

What happens if I take too much CBD?

While studies on the toxicity levels of CBD are limited, it is believed that the ‘toxic’ dose of CBD falls somewhere around 20,000 mg of CBD, taken almost all at once. For context, this is approximately one thousand times the recommended starting dosage for many conditions. However, the general consensus amongst researchers and governing bodies (including the World Health Organisation) is that even a ‘toxic’ level is not expected to be fatal. One can expect to experience drowsiness, lethargy, upset stomach, nausea and diarrhoea and other unpleasant, disorienting side effects if a ‘toxic’ dose is consumed. If you feel like your prescribed dosage is producing unwanted or extreme affects, please contact your Canwell Australia doctor to discuss. In case of an emergency, contact 000 immediately.

Can I be prescribed THC products or only CBD products?

Medicinal cannabis was legalised by the Australian Federal Government in 2016 and has witnessed an exponential increase in both products and patients since. Medical Cannabis products are generally listed as a Schedule 4 (CBD dominant products containing less than 2% THC) or Schedule 8 (containing more that 2% THC). Of the 100+ products currently available in the Australian market, the majority are considered unregistered drugs. As such, prescribing requires approval under the Therapeutic Goods Administration ‘Special Access Scheme-B’ or Authorised Prescriber Scheme. Your Canwell Australia doctor will talk through your condition, medical history and any other relevant factors to ensure you receive the most appropriate medicines. Moreover, regular follow ups and monitoring of your progress will further assist in ensuring the products prescribed are achieving the desired result.

Where does the product come from?

With many countries globally now embracing medical marijuana to treat various conditions (and many lifting restrictions for recreational use), the global supply of cannabis is vast. However, under the strict Australian standards, patients can be confident that products prescribed from Canwell Australia are either domestically manufactured (GMP compliant) or come from countries under the Mutual Recognition Agreement (MRA) that also meet the Therapeutic Goods Administration GMP requirements and those of the Office of Drug Control (ODC).

How much CBD should I be taking?

Patients should always adhere to the dosage of cannabidiol (CBD) prescribed by their licensed practitioner, such as the team of Canwell Australia doctors. While CBD it’s generally considered a relatively safe treatment, there is not one universal dosage that is prescribed. Dosage is determined by your GP based on factors such as the condition  being treated, body weight and past results with the product. Moreover, the concentration of the specific product you have been prescribed may also differ from each manufacturer.

How do I take the product that was prescribed?

There are numerous ways that medicinal cannabis products are administered. Your doctor will advise on the most appropriate delivery system based on your condition, physical health, dosage requirement and personal preferences. While there is still much research required to determine the most effective way to take your plant-based medicine, the majority of medical marijuana products prescribed in Australia are oil based and are consumed orally.

Can I take medicinal cannabis with my current medication?

Given the manner in which cannabis derived products interact with the endocannabinoid system and other elements of one’s biochemistry, it comes as little surprise that some cannabis products have the potential to have an impact on the efficacy and potential side effects of other medications. As such, it is imperative that you disclose your current and any relevant prior medication you are/have taken in your initial consultation. If other medication is prescribed while you are undergoing cannabis therapy, it is important to discuss these with the prescribing doctor.

What if I feel my dosage isn't effective?

As with all medicines, medicinal cannabis should always be taken as per your doctor’s prescription. Depending on your condition, missing or exceeding a dose may have an impact on the efficacy of a product. If you are confident you are taking the correct dosage but do not believe you are achieving the results you and your doctor spoke about, it is recommended you book in a follow up to discuss increasing your dosage or looking at another formulation. Doctors will generally have a ‘start low, go slow’ approach to medicinal cannabis so some tweaking may be required to find the appropriate product and dosage for your metabolic makeup.

How is dosage determined?

There are a myriad of factors your GP will consider when prescribing medicinal cannabis. They vary depending on which product is expected to produce the greatest efficacy based on your condition and if you are in a position to consume THC rich medicines. Once a product is determined, factors such as individual weight and experience with the product will all be taken into account. By default doctors will suggest a 'start low, go slow' approach in regards to dosage with strongly recommended periodic reviews on the first two, four and six weeks of using the prescribed product.

How long does medicinal cannabis work?

There are many factors to consider when aligning the timing and efficacy of medical cannabis. Specifically, factors such as the condition being treated, the severity of the symptoms, individual tolerance, balance of cannabinoids, dosage and consumption method. The ‘high’ that can be experienced with THC rich products can be felt anywhere from two – 10 minutes after inhalation (vaping/smoking) or as long as 30 – 60 minutes via oral consumption, with the euphoria lasting anywhere from two to 10 hours. Your Canwell Australia doctor will monitor your prescribed products and their efficacy across virtual follow up appointments, making adjustments as required. As such, it is imperative patients complete the cannabis journal provided with the medicine.

Can I smoke my medical marijuana?

Generally speaking, doctors do not recommend smoking medical marijuana for medical purposes. The three main reasons are bioavailability, harm reduction and consumption consistency. Where dry flower (street name: weed or bud) is involved, it is believed that vaping delivers a more efficient dose of cannabinoids than burning with a naked flame. Moreover, a number of carcinogenic substances are inhaled directly into the lungs when smoking cannabis, which can be avoided through the use of cannabis oils or reduced via vaping dry flower. Finally, dose consistency is important for both patient and doctor to be able to measure to ensure efficacy of treatment and ability to make any required adjustments. You can discuss the best way to consume your medicinal cannabis with your Canwell Australia doctor.

Is the product I receive quality controlled?

The Australian medicinal cannabis market is heavily regulated, ensuring a high quality of raw ingredients, procedures and finished products. The Therapeutic Goods Order (Standard for Medicinal Cannabis) (TGO 93) is just one of various standards that apply to medicinal cannabis products. Any and all medicines that are not produced in a GMP (Goods Manufacturing Practice - guidelines for manufacturing, testing, and quality assurance of products) certified laboratory are subject to on-going stability studies. For medicines to meet GMP standards, stability test methods require validation and documentation that meet the requirements of the PIC/S Guide to GMP. Canwell Australia works exclusively with manufactures and suppliers who meet and/or surpass every domestic standard ensuring only high quality, ethically sourced and fairly priced medicines and prescriptions.

Is it possible to overdose on marijuana?

To date, there has not been a death recorded as a direct result of the consumption of marijuana. While a fatal dose is unlikely, excessive consumption of cannabis (particularly high THC strains) can amplify the effects one might experience. These can include, but are not limited to, extreme confusion, anxiety, paranoia, panic, fast heart rate, delusions or hallucinations, increased blood pressure, and severe nausea or vomiting. As such, some individuals may be more likely to experience an unintentional injury (i.e. falling over, car accident). It is for these reasons that patients should always adhere to the dosage prescribed by their Canwell Australia practitioner. Any changes to dosage (increasing or decreasing volume or frequency) should always be discussed with their Canwell Australia practitioner.

How much THC should I be taking?

As with all medicinal cannabis products in Australia, patients should adhere to the dosage prescribed by their doctor. This is of particular importance with high dosage tetrahydrocannabinol (THC) medicines as THC binds with the cannabinoid 1 (CB1) receptors in the brain, producing a ‘high’ or sense of euphoria. As such, exceeding what is prescribed based on your condition, biometrics and tolerance can lead to an amplification of negative effects such as confusion, anxiety, paranoia or panic.

What happens if I take too much THC?

A fatal overdose of THC is extremely unlikely with none having been recorded domestically or abroad. With that being said, excessive consumption of THC rich marijuana is not exactly harmless. Over use of marijuana can lead to an amplification of the typical effects of THC consumption. These effects may include extreme confusion, anxiety, paranoia, panic, fast heart rate, delusions or hallucinations, increased blood pressure, and severe nausea or vomiting. As such, the risk of unintentional injury is heightened (i.e. motor vehicle accident, fall, or poisoning). If you feel like your prescribed dosage is producing unwanted or extreme affects, please contact your Canwell Australia doctor to discuss. In case of an emergency, contact 000 immediately.

What is microdosing?

Microdosing is the act of taking a relatively to extremely small quantity or dose of a psychoactive or hallucinogenic substance. As a study in the Journal of Psychopharmacology notes, a technical definition of a microdose would be a dose of a drug that is only 1% of the active dose. As research into the efficacy of microdosing is still in its infancy, it is not recommended that Australian patients’ ‘experiment’ with the practice. Please Note: all medicines should be consumed as per the advice of your Canwell Australia medical practitioner.

Can the doctor provide repeats or do I require another consultation?

Doctors operating via Telehealth services in Australia are able to prescribe medicines via electronic prescriptions. Canwell Australia doctors send your prescription directly to our pharmaceutical partner who posts express to your location. These prescriptions range from a single script right through to multiple repeats ranging from six to 24 months. Please note: it is highly encouraged that you fill out your cannabis journal (supplied free of charge) and discuss your progress with your Canwell Doctor during periodic follow up appointments.

What types of products are available?

There are numerous ways that medicinal cannabis products are administered. Your doctor will advise on the most appropriate delivery system based on your condition, physical health, dosage requirement and personal preferences. While there is still much research required to determine the most effective way to take your plant-based medicine, the majority of medical marijuana products prescribed in Australia are oil based and are consumed orally.

Is medical marijuana safe?

While a lethal dose of medicinal cannabis products is extremely unlikely, it is important to remember that there are risks with all medicines. From THC-induced cognitive impairment through to nausea caused from a toxic dose of CBD, adhering to the correct product and dosage for your condition is important to avoid unwanted effects. With that said, many doctors are researching and advocating for cannabis derived products over traditional opioids as a much safer, less addictive alternative.


Is cannabis legal in Australia?

Outside of the possession, use and cultivation of small amounts in the Australian Capital Territory, cannabis is strictly illegal in Australia from a recreational perspective. However, if prescribed by an authorised doctor or approved by the TGA via the SAS system, cannabis is legal to hold and consume for medical purposes. There are numerous cannabis products available as medicine and not all contain the psychoactive molecule THC, which is responsible for the ‘high’ some products deliver. It is important that you speak with you doctor on what restrictions may be in place with the medication you are on (i.e. Can I drive if I use marijuana medicinally?)

How do I know I can trust Canwell?

Every Canwell Australia doctor is registered with the Australian Health Practitioner Regulation Agency as a licenced general practitioner. Canwell Australia cannabis doctors undergo mandatory cannabis specific induction training at the highest industry standard and are offered ongoing training and support through accredited bodies. Moreover, Canwell Australia doctors will only prescribe plant-based medicines that meet the rigorous Therapeutic Goods Administration standards and all products are subject to batch testing, stability reporting and high standard inventory management.

Who can sell cannabis in Australia?

As cannabis is considered an illicit narcotic drug in Australia, only approved licence holders are allowed under federal law to cultivate, manufacture and distribute cannabis products specifically for research or medicinal use. Currently, all medical cannabis products are considered a Schedule 4 or a Schedule 8, with only one being listed on the PBS as of April 2021. Licence applicants are required to meet numerous preconditions, including criminal history checks.

Can I drive if I use marijuana medicinally?

Put simply, driving with any THC in your blood system is a criminal offence in Australia. As such, it is imperative that patients are clear with their Canwell Australia doctors what their responsibilities are when discussing suitable plant medicine options. Aside from driving, there are certain industries and occupations in Australia (i.e. mining, operating heavy machinery) that have a zero tolerance to THC in the bloodstream.

Who are the Canwell Australia doctors?

All doctors on the Canwell Australia platform are Australian Health Practitioner Regulation Agency (AHPRA) general practitioners who have undergone additional dedicated training on plant-based medicines, specifically Medicinal Cannabis. Patients will have the option of ensuring their consultations are with their regular Canwell Australia doctor, ensuring consistency of advice and a more accurate understanding of your medical history.

I get drug tested at work, will medical marijuana show up on my drug test?

Test results will be determined by what the company is testing for and the medicine that you are currently taking. For example, a CBD Isolate or a Broad-Spectrum product has little to no risk of yielding a positive result for THC. However, Full-Spectrum, Balanced or THC dominant products are likely to come back with a positive result for THC. How long THC will remain detectable will vary based on your dosage, frequency, personal biology and method of testing (urine, hair or oral fluid). While some industries have a zero-tolerance stance (i.e. mining), some private enterprises may be open to you producing a positive result if it is not in conflict with local, state or federal legislation. Patients are advised to speak with their employer's Human Resources department if they are unsure of the company’s position.

Do I have to tell my work that I'm taking medicinal cannabis?

While you have no legal obligation to disclose to your workplace what medicines you are on, it may be advantageous to align with your company’s HR Department. Depending on the type of plant-based medicine you have been prescribed, your ability to conduct your role may be somewhat impaired (i.e. on a high THC medicine you may not be able to safely operate heavy machinery; see What happens if I take too much THC?). Moreover, some Australian companies go as far as drug testing employees. That said, products such as a CBD Isolate contain non-traceable amounts of any other molecule and are even approved by the World Anti-Doping Association (WADA).

Can I grow my own medical marijuana?

In short; no. The cultivation, manufacturing, importing/exporting and distribution of cannabis products can only occur under licence issued by the Australian Government. As such, it is an offence for a patient to grow their own medical marijuana and can result in significant fines and even incarceration. The regulations are in place to prevent unregulated and potentially dangerous products entering the market that may have unstable ingredients or even be void of any of the claimed active molecules.

Eligibility and application

How do I pay for my product?

When you register for an appointment with a cannabis doctor on the Canwell Australia platform, you will be prompted to securely enter your credit card details - this is where your consultation fees will be deducted from. It can also serve as the payment preference for any products purchased in the patient only shop, The Inner Circle. Regarding your medicinal cannabis products, our partnering pharmacy, Dukasa, will contact you the day the prescription has been approved and received. The Dukasa team will contact you via phone to arrange payment and delivery details, as well as any additional relevant details pertaining to your prescription.

My child is under 18, are they still eligible for treatment?

Each state has slightly different regulations relating to the prescription of Schedule 8 Medicinal Cannabis products to juniors, however, it is to be expected that the overwhelming majority of said prescriptions will require special approval at the state level (in accordance with the Children and Young Persons Care and Protection Act 1998). Please note: This process will be managed by your Canwell Australia doctor. All patients under the age of 18 will require a legal guardian present for the initial consultation.

Will Medicare cover any costs?

Generally speaking, your medicinal cannabis appointment will not be covered by Medicare. There are some exceptions to this, such as if your regular GP is prescribing and you have been to their physical location within the last 12 months. For Telehealth appointments with a highly trained, cannabis specific doctor, Medicare is not an option (for the time being).

How can I access medical marijuana as a patient?

The first step in accessing medical marijuana as a patient is to complete the ‘eligibility test’. As the name suggests, this test will confirm the possibility of access, not a guarantee. From there, patients will book an appointment with a Canwell Australia doctor who will talk them through the options based on your condition and medical history. Please Note: it is recommended you provide a referral form from your normal GP. This will provide a clearer pathway to prescription and save you time and money on your consultation.

Do I need a referral to apply for medicinal marijuana?

While many doctors in Australia can prescribe Medicinal Marijuana, many have not undergone the required training or been privy to all of the emerging research. As such, it is recommended that you consult a specifically trained doctor such as those on the Canwell Australia platform. With that being said, it is advantageous to both the prescribing doctor and the patient if a referral letter from your regular GP is provided. This ensures doctors have the required information from your GP and reduces the risks of conflicting medications being prescribed. Moreover, it saves you, the patient, time and the money by reducing the required length of the consultation.

How do I know if I'm eligible for medicinal marijuana?

The first step is to take the Eligibility Test which takes about 60 seconds to complete. From there, you will be able to book an appointment with a Canwell Australia doctor who will confirm if medicinal marijuana is suitable for your condition/s. Moreover, it is advised that you speak with your regular GP to discuss your interest in exploring plant-based medicine and request them to complete a referral letter.

How much do consultations cost?

Canwell Australia has a three-tiered payment structure, depending on the length of the consultation required. Please see full price details here.  

Please Note:  Follow Up appointment are only $60.

How does the telehealth consultation work?

The process is as simple as registering for a standard in-person consultation online. To participate in your consultation, you will need a device connected to the internet such as a phone or laptop that has a built in microphone and camera. You will receive a reminder in the lead up to your consultation and will be able to enter your ‘virtual consultation room’ 10 minutes prior to your appointment. 

Your Canwell Australia cannabis doctor will enter/be waiting at the appointment time and your session will begin. Sessions go as long as required to ensure all relevant information has been covered. 

It is recommended that you book your follow up appointment at the conclusion of your initial consultation.

How long does it take to review my application to access medical marijuana?

Medicines not included on the Australian Register of Therapeutic Goods (ARTG) require approval from the Therapeutic Goods Administration via the Special Access Scheme (SAS). The TGA decision timeframe is generally around 2 working days once all the relevant information required by the TGA to assess the application is provided by your medical practitioner. However, if your Canwell Australia doctor is an Authorised Prescriber for a product that is suitable for your condition, a prescription can be administered without TGA approval. Once a prescription is sent to Canwell Australia’s partner pharmacy, your order will be shipped via registered express post to anywhere in Australia, generally being received within 24 – 72 hours.

Which medical conditions can be treated by marijuana?

Thanks to a near global prohibition on cannabis, research and hard clinical data are still limited regarding the benefits of medicinal cannabis. However, as the belief in the plant’s efficacy continues to spread across the global medical community, hard data and anecdotal evidence are becoming increasingly available. In April 2021, the first medical cannabis product was added to the Pharmaceutical Benefits Scheme (PBS), specifically for childhood epilepsy. Moreover, research is underway to validate the efficacy of medicinal cannabis in treating conditions such as multiple sclerosis, nausea and vomiting due to chemotherapy, non-cancer chronic pain, palliative care, insomnia, anxiety and endometriosis, to name a few.

How much does medicinal marijuana cost?

The cost of medicinal marijuana treatments in Australia will vary significantly based on a number of factors such as the type of medicine, the supplier, the required dosage and frequency required. Canwell Australia has access to all legal medical cannabis products available in Australia and will work with patients to ensure their medicine is of the highest quality, ethically sourced and fairly priced.

Is medical cannabis covered by the PBS or health funds?

The Commonwealth only subsidises products listed on the Pharmaceutical Benefit Scheme (PBS). As of April 2021 there is only one medicinal cannabis product that is listed on the PBS. However, there is an increasing number of private healthcare providers who can cover medical cannabis. Moreover, Veterans are encouraged to speak directly with their Defence Health Limited Insurers, who are increasingly looking at Medicinal Cannabis to treat veterans suffering from post traumatic stress disorder (PSTD).

Can I use Canwell Australia treatments whilst pregnant or breastfeeding?

It is difficult to provide a definitive answer, particularly given the 200+ products available on the Australian market. While this area of research is still in its infancy, studies have found that Tetrahydrocannabinol (THC) has been shown to cross the placenta and enter the brain of the developing foetus during pregnancy, as well as the bloodstream and breastmilk. As such, no amount of marijuana has been proven safe to use during pregnancy or while breastfeeding.

Can I register a family member or friend?

The decision to try medicinal cannabis is a decision that requires sufficient research and advocacy from a general practitioner. There are many factors to consider including but not limited to; medical history, previous relationship with cannabis and employment status (i.e. many sectors have a zero-tolerance approach to THC in the bloodstream). As such, it is recommended that the individual who is seeking medicinal cannabis contact a Canwell Australia doctor directly, ideally having pre-align and receiving a Referral Form from their usual GP. As mentioned in the ‘My child is under 18, are they still eligible for treatment?’ question, any patients below the age of 16 will be required to have a legal guardian present for the initial consultation. 

Generic cannabis

How is medicinal cannabis different from recreational marijauna?

While medicinal cannabis is marijuana prescribed to relieve the symptoms of a specific medical condition, recreational use is generally accepted as the consumption of cannabis with the sole objective of experiencing the ‘high’ derived from high THC products. While much of the developed world is moving to legal recreational cannabis use for adults, Australia still has a strict prohibition on recreational use. However, medicinal cannabis is increasingly available for a number of conditions via your GP or dedicated cannabis doctor services such as Canwell Australia.

What are the benefits of medicinal cannabis?

Given the global industry is still developing, there is still much research by means of clinical trials required to make specific claims on the benefits of medicinal cannabis. With that said, there is mounting evidence (emerging trials and overwhelming anecdotal evidence) that certain products can reduce symptoms such as pain, anxiety, insomnia, PTSD and the reduction of tremors in Parkinson’s disease patients. 

What are terpenes?

Terpenes are the aromatic molecules of cannabis, secreted inside the tiny resin glands of cannabis flowers. Found in numerous plants and fruits (but abundant in cannabis), terpenes are often responsible for the distinctive fragrances associated with cannabis. For example, Lemon Haze, has lemonene and consumers will distinctly smell lemon undertones. There are at least 80 – 130 known terpenes, each with a wide range of medical effects of their own (i.e. sleep aid). Different medicinal cannabis products have ranging terpene profiles depending on what the product is designed to treat.

What is cannabis?

Cannabis, also referred to as hemp, marijuana and a vast variety of ‘street terms’ is a plant that has been embraced by the human population for hundreds, if not thousands of years. The plant itself contains over 130 different molecules, known as cannabinoids, the most common being Cannabidiol (CBD) and Tetrahydrocannabinol (THC). 

These cannabinoids interact with the endocannabinoid system and are increasingly believed (and proven) to assist in reducing the symptoms of many conditions with some trials showing early promise of actually curing certain ailments. 

Learn more about cannabis by reading our “What is cannabis?” article.

What's the difference between THC and CBD?

CBD and THC are two of over 130 different cannabinoids found in marijuana and both interact with the endocannabinoid system. The most notable difference is their ability to produce the euphoric ‘high’ that is associated with marijuana, which is only produced by the cannabinoid THC. More importantly though, is how they interact with an individual’s endocannabinoid system and their appropriateness as a medicine will vary wildly depending on your condition and medical history. Please speak with your Canwell Australia doctor to confirm any and all questions you have regarding the impact of each cannabinoid. 

You can also read our article on “what is the difference between CBD and THC?

Can I become addicted to cannabis?

While the conventional wisdom is that cannabis does not contain properties that are traditionally seen as addictive, there is a risk of what is know as ‘Marijuana Use Disorder’, which can take the form of addiction (when an individual can’t stop consuming the drug even if it is having a negative impact on their daily life). 

The Marijuana Use Disorder phenomena is four to seven times more likely to develop in people who begin using marijuana before the age of 18. It is strongly encouraged that patients discuss any addiction concerns in the initial and follow up Canwell Australia consultations.

Will CBD alone help treat chronic pain?

While more research is required on the subject, there is mounting evidence to suggest that CBD can help relieve chronic pain. Clinical data is still required to confirm what types of pain and the margin of reduction, along with whether a CBD Isolate is as effective as other broad or full spectrum medicines.

Anecdotally, pain is one of the leading conditions for the prescription of CBD in the Australian market. Learn more about chronic pain and cannabis on our chronic pain conditions page.

What is medical cannabis?

Medical Cannabis, also known as Medical Marijuana, refer to the use of pharmaceutical products (aka medicines) using the cannabis plant or cannabinoids contained within it to treat specific conditions. The use of the terms ‘Medical’ or ‘Medicinal’ cannabis, as opposed to ‘recreational’ cannabis, is an important distinction, particularly in Australia where recreational use is still prohibited under federal law. As of April 2021, there are approximately 200 medical cannabis products available to qualifying patients, with only one registered on the PBS.

Will CBD make me feel high?

In short, no. Cannabidiol (CBD) will not induce a ‘high’ unless THC is also present as THC is responsible for the feeling of euphoria commonly associated with cannabis use. Anecdotal evidence and preliminary research indicates that CBD may assist in the reduction of symptoms of anxiety, insomnia and even pain, and some patients will experience states of elevated relaxation or drowsiness. For more information, please read ‘What happens if I take too much CBD?’.

What are the side effects of using cannabis?

The good news is that a lethal dose of cannabis is extremely unlikely, and there has never been a death recorded as a direct result of cannabis abuse. In fact, most patients would require a dosage many thousand times their prescription to induce a toxic level, which is still unlikely to be fatal. 

With that said, some products (specifically those high in THC) can have short and long term side effects such as changes in mood, impaired body movement, impaired memory, paranoia and difficulty with thinking and problem-solving. For more specific information, please see our other FAQs on ‘What happens if I take too much THC?’ and ‘What happens if I take too much CBD?' 

Post approval/delivery

It's been two weeks and I haven't received my approval yet - what do I do?

The Therapeutic Goods Administration advises that the timeframe between receipt of an application until provision of a response to the applicant is typically two to three working days, with additional time expected for products not previously requested under the special access scheme (SAS). As such, if you have not heard from your Canwell Australia doctor or our pharmacy partners at Dukasa, please contact the Canwell Australia team via the details listed on the Contact Us page.

My request to access medicinal marijuana was approved, how will I receive the product?

Once you have received your formal approval for your medicinal marijuana, you can expect to receive a call from our affiliated pharmacy, Dukasa. The team at Dukasa will cover any remaining questions you have regarding your prescription as well as confirm your payment. Your medicines will then be sent via express post to anywhere Australia wide. The medicine will be sent in a discrete package with the relevant instructions and a complimentary Cannabis Journal to log your dosage and monitor results.

How does the delivery service work?

Once you have received formal approval for your Schedule 4 or Schedule 8 product, you will receive a call within 24 hours from our partnered pharmacy, Dukasa. They will confirm any final questions regarding your product, organise payment and ship the product to you via express registered post, Australia Wide.

Where do you ship to?

Canwell Australia is an online service designed to provide approved patients access to high quality, ethically sourced and fairly priced products. As such, we are proud to confirm we have the ability to have your medicine sent to any registered physical location Australia wide.

Do I need to take my prescription to a pharmacy?

It is possible to request to collect your prescription at a physical location, however, our Telehealth service extends through to door-to-door delivery which removes the need to collect in public. You will receive a call from our partnered pharmacy who will arrange payment and confirm the most convenient time and location to send you product. Products can be expected to arrive at your door via registered post within 24 – 72 hours from payment.

How long do the approvals last for?

Once you have received the Special Access Scheme approval from the Therapeutic Goods Administration, a patient generally has 12 months until the approval and prescription are no longer valid. At this point, the application process must be repeated for treatment continuity via a follow up appointment with your Canwell Australia doctor.


I am a doctor; how do I prescribe medical cannabis?

The prescription of medicinal cannabis was legalised by the Australian Federal Government in 2016. Since that time, there have been significant developments in the training provided, paths to prescription and range of products to be prescribed. With the majority of cannabis products being unregistered drugs, approval is required under the TGA Special Access Scheme-B (SAS-B) or via the Authorised Prescriber Scheme. 

Some doctors who have yet to undergo training (such as that provided by Medihuanna), are not Authorised Prescribers or prefer to avoid the time-consuming SAS-B may choose to refer their patient to a specifically trained doctor, such as those found on the Canwell Australia platform.

How can I become a Canwell Australia doctor?

If you are AHPRA registered practitioner and have a passion for plant medicine, then we are interested in bringing you onboard. 

Canwell Australia offers flexible hours and remote/WFH access to the portal. If you are new to the medicinal cannabis space, we can point you to the gold standard in industry training (earn 40 RACGP CPD Points) along with mentorship and additional in-house training with industry pioneers and compounding specialists. Contact Us for more information.

How do I talk to my patient about medicinal cannabis?

Each state in Australia operates under slightly different laws and regulations when prescribing medicinal cannabis. However, there are many factors to consider, such as the patient’s eligibility and types of products available. This is generally determined by the length of time the condition has impacted the patient and if they have unsuccessfully tried other standard medicines. If a patient qualifies, doctors should then confirm the patient’s prior medical history and explore why other products were not satisfactory. From here, treatment goals will be set and a product prescribed. Monitoring and reviewing the treatment is imperative and patients should book regular follow ups with their GP. Doctors who do not feel comfortable in undertaking such discussions are encouraged to complete a referral form for the patient to a specifically trained doctor.